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Account Service Team
At InfoImage we believe in providing your account with core specific subject matter experts. We create a core team for each of our accounts with defined responsibilities, industry expertise, and superior communication skills. They will proactively bring solutions to you that make sense.
We work with every major
core provider
We understand the file formats for each core. Our experience and integration with the core providers allow access to update or pull information from the core file. Our ability to work directly with the core on upcoming regulatory or file changes keeps you from having to be the middle man to the process.
Client Care Services
Client Care Services
The CCS is made up of dedicated resources to quickly expedite and fulfill clients requests through the InfoCARE ticketing system. They are specialized in customer service to provide timely project updates and meet our clients’ daily production needs.
Implementation
Specialist
Implementation
Specialist
Our Implementation team is a group or highly skilled project managers who will ensure your projects are executed in a timely manner; while ensuring transparent communication throughout the projects lifetime.
Account Manager
Account Manager
Our Account Management team ensures you are up to date on all of our product offerings and is your direct line to all things "InfoIMAGE".
Client Care Services
At InfoImage we believe in providing your account with core specific subject matter experts. We create a core team for each of our accounts with defined responsibilities, industry expertise, and superior communication skills. They will proactively bring solutions to you that make sense.
A majority of our employees have either worked directly for a major core or came to us from a Credit Union or Bank. We pride ourselves on understanding your business and being able to bring solutions to you. This experience makes for a relationship where we are proactive and drive solutions that will take the pain out of statement production.
Get started with InfoIMAGE today
Our team is standing by to discuss your requirements and deliver a demo of our industry-leading platform.
Building Trust With Clients: The Key To Long-term Success
Trusted by premier financial institutions for over 40 years
InfoIMAGE works with every major core and Internet Banking Providers. Our ability to work directly with your core and update the core file will save you time and effort.
fiserv partnered with InfoImage 5 years ago. As a fiserv partner, InfoImage is highly responsive to our requests, taking the time to understand our business needs, which in turn allows them to develop solutions and strategies to support our goals. By tapping into their expertise, innovative solutions, and collaborative teams, fiserv has been propelled to the forefront of providing an exceptional digital experience for our members.
fiserv.
Broadview partnered with InfoImage 5 years ago. As a Broadview partner, InfoImage is highly responsive to our requests, taking the time to understand our business needs, which in turn allows them to develop solutions and strategies to support our goals. By tapping into their expertise, innovative solutions, and collaborative teams, Broadview has been propelled to the forefront of providing an exceptional digital experience for our members.
SEFCU
kony partnered with InfoImage 5 years ago. As a kony partner, InfoImage is highly responsive to our requests, taking the time to understand our business needs, which in turn allows them to develop solutions and strategies to support our goals. By tapping into their expertise, innovative solutions, and collaborative teams, kony has been propelled to the forefront of providing an exceptional digital experience for our members.
kony